ORders
Where do I buy a GinkGo?
To try or buy a GinkGo, you can contact one of the retailers listed here. The exact price and delivery time will depend on how you choose to customize your bike.
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Can I order directly from you?
Yes. When ordering from us you can choose between frameset, complete bike or parts as specified on the products page. Contact us for prices and to place your order. We will then issue you an order contract and put your GinkGo(s) in our production queue once we have received a 10 % order deposit.
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Can you build me a bike with component X?
If you wish to build with custom component, you can either agree on that with one of the retailers, or order a frameset directly from us. We have designed the frame to be verstatile, and are happy to answer questions, but cannot guarantee smooth compatibility with components that we have not built with ourselves.
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What is the delivery time?
Our delivery times vary depending on the volume of orders we are processing. Please contact us to find out when you can expect your frameset or bike, if ordering today.
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Where do you ship and at what cost?
We regularly ship across Europe (please inquire for shipments to other locations). When you inquire about placing an order, a quote for shipping will be included with the sales contract. That is, if you don't buy through one of our retailers or come by Höör, Sweden to pick up your GinkGo.
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It's a nice frame, but can I get it with modification X?
We regularly get questions whether the bike is available in other materials, sizes, drive train options, etc. The simple answer is no. We have put a lot of thought into constructing a light, agile and durable cargo bike and while we continuously refine our design, we are not planning to introduce any major changes to it.
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My questions were not answered!
Don't hesitate to contact us. We try our best to be responsive both on contact form and email requests.